Customer Returns Portal
Returns Policy
At Stork Solutions Ltd, we are committed to quality and reliability throughout your entire experience with us, including post-sale support and returns. How to Return a Product
- Get Your RID Number: Once you submit your request, you will receive a Returns ID (RID) number via email. This number must be included in your shipping box and all documentation.
- Safety & Cleaning: You must declare if the product has been used with hazardous materials or in a contaminated environment. If so, the product must be thoroughly cleaned before shipping.
- Important: We cannot accept contaminated items. If a product arrives uncleaned, it will be returned to you, the case will be closed, and you will need to start a new application.
- Tracking: We track and log your return from the moment it arrives at our lab until the final report is issued, and the case is closed.
Contact Us. If you have any questions, please contact our team:
Email: sales@stork.solutions
Phone: +44 (0)118 237 1606